![]() Yes, the maximum amount per transaction is $999,999.99. Is there a maximum amount that I can charge to my credit card? If your bank does not currently support Interac Online you can still pay your bill using funds from your bank account by choosing to pay using Mastercard or Visa Debit. The number of financial institutions supporting Interac Online is always changing. If I pay using Interac Online, which financial institutions support this option? We accept payment by MasterCard, Visa and American Express (Amex). ![]() Or email Paymentus customer care at What credit cards can I use to pay my property taxes? This support hotline is a 24 hour, 7 days a week service available in both English and French. If I have Paymentus system technical service questions regarding making a property tax payment on line, who do I call?įor Paymentus system support questions such as difficulty with making a payment on line, please call Paymentus Customer Support Hotline at 81. Or email Paymentus customer care at For help understanding your tax bill, please contact the Revenue Tax Line: 61.For technical help, please contact the Paymentus Call Centre: 81.The City of Ottawa hours of operations are: Weekdays, 8 am to 4:30 pm (June to August, 8 am to 4 pm) What if I’m experiencing difficulties processing my property tax payment? Please have your property address and the roll number listed on your bill available when calling. Frequently Asked Questions If I have questions regarding my property taxes, who do I call?įor questions regarding your property tax bill, please visit the Property Taxes section or call the City of Ottawa Tax and Water Customer Services at 61. Selecting End Session at anytime will return you to the City of Ottawa website. When using Interac Online, your payment will be confirmed through your financial institution's website. Note: You will only see this screen when you have completed your payment using a credit card or Debit card. This screen will confirm your payment has been successfully submitted and you will also receive an e-mail for your records. Please wait to receive your confirmation screen or your payment may not be processed in full. Step 5: Wait for your payment to be processed. You must agree to the terms and conditions of the payment prior to making the payment. Interac Online confirmation: You will be taken to your financial institution's website where you will login to your bank account and complete your payment. You must agree to the service fee, and agree to the terms and conditions of the payment prior to making the payment. The secure third party provider, Paymentus Corporation, charges a service fee. Step 4: Confirm your contact, account and payment information.Ĭredit card and Debit card confirmation: Review your information and use the change button to edit your contact, account or payment information. When making a payment using Interac Online enter your payment amount, and select Continue. When making a payment using a credit card or Debit card enter your card type, card number, 3 digit security number on the back of your card, the card expiration date, cardholder name, and the payment amount. ![]() Select your method of payment credit card, Interac Online or Debit (Mastercard or Visa Debit). You will be asked to retype your email address. Step 3: Enter your contact and payment information.Įnter your First name, Last name, Daytime phone number and a valid email address. Here is a sample property tax bill to show where you can find the 19 digit property tax roll numberĮnter your property tax roll number, and verify your property address. Select Continue. You will need the 19 digit property tax roll for the property tax bill you are paying. You will be taken to the third party secure website, Paymentus Corporation, where you can complete your payment. ![]() Instructions Step 1: Click “Pay Property Taxes Online”. If you choose to make an online property tax payment with a credit card, Interac Online or Debit you may do so at any personal or public internet access point. Please verify that you are in the secure site by ensuring that the web address starts with “https” and is Go to the Paymentus website to make a property tax payment by payment card.
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